Exponent Client Portal User Guide
Forgot Password
External users may reset their passwords by clicking the "Forgot Password" link on the log in page.
Enter your email address and click the Submit button..
The password reset confirmation window will appear informing you that a temporary password has been sent to your email address. If the message hasn't arrived after 15 minutes, click the "Resent Password" button. Also check your spam folder.
The email message contains your temporary password. Either click the "Login Again" link in the window above or use the link contained in the email message.
Enter your email address and the temporary password into the log in form. Passwords are case-sensitive and temporary passwords expire after two hours. If your password has expired, click "Forgot Password" again to reset it again.
You will be prompted to pick a new password. Passwords must be a minimum of 8 characters and contain at least one uppercase letter, 1 lower chase leter, one number, and one special character.
